Home insurance help

Looking for home insurance help? You're in the right place.

Manage and make changes to your home insurance online. No need to call.

Need to make a claim or want to renew your home insurance? You can do it online 24/7

Claim online 24/7

You can start your home insurance claim online. Just let us know what happened and what you're claiming for, and we'll take care of the rest.

Manage your renewal

You'll receive your renewal documents 21 days before your current cover ends. You can renew your policy online or update us on your renewal preference.

Get instant home insurance help 24/7

Ask a question

Hi there. I'm the Churchill virtual assistant. Just tell me what you need to know, and I'll do my best to help.

Message us on WhatsApp

Start a WhatsApp chat and get the help you need wherever you are. You can make many policy changes directly on WhatsApp.

Can't find what you're looking for?

Get help from our Customer Service team

To speak to our customer service team please tell us what you want to talk about.

Policy changes Documents Claims Renewals Payments Quotes My account Cancellations General enquiries

Our customer service lines are currently closed.

© 1999- U K Insurance Limited

Churchill general insurance policies are underwritten by U K Insurance Limited. Registered office: The Wharf, Neville Street, Leeds LS1 4AZ Registered in England and Wales No.1179980. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number 202810. The Financial Services Register can be accessed through www.fca.org.uk.

We use VeriSign to secure your data. We also use Verified by Visa and MasterCard Secure, which means buying online from Churchill is safe.